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Category Archives: Customer Service

Turn Followers into “Fanvocates”

Turn Followers into “Fanvocates”

Everyone wants followers. Followers on Twitter, Facebook, Instagram, etc… not only lend legitimacy when potential customers are checking out service providers, but they are also an amazing, and largely free way to exponentially expand your audience.  One share may yield thousands of new connections between your content and customers. Yet, many businesses try to trick people…Continue Reading

Now THIS is ROI (but you’ll never see it)

Now THIS is ROI (but you’ll never see it)

A few months back one of my friends in California moved to a new home.   Friends were following her Facebook posts because they were anxiously waiting to see pictures of her new place. About halfway through her move day, she posted this picture.  Wether it was staged or not doesn’t matter.  The smile on…Continue Reading

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